Data protection
Privacy Policy
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our business activities.
Contact with us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Date storage
We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner as part of cookies, as well as the name and address of the buyer.
The data provided by you is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. Data will not be transferred to third parties, with the exception of the necessary shipping data to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After the purchase process has been canceled, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be restricted.
Newsletter
You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter.
You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: schanda@agentur-schanda.at.
We will then immediately delete your data in connection with the newsletter dispatch.
We use the email marketing provider “MailChimp”, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA, to send our newsletter. The email addresses and other data of our newsletter recipients relevant for the purpose of sending the newsletter are stored on MailChimp’s servers in the USA. MailChimp uses this information to send and analyze the newsletter on our behalf. MailChimp does not use this data to write to the recipients itself or to pass it on to third parties. MailChimp is certified under the US-EU Privacy Shield data protection agreement and therefore undertakes to comply with EU data protection regulations. You can view MailChimp’s privacy policy here: https://mailchimp.com/legal/privacy/
Google Analytics
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use Google Analytics, a web analysis service provided by Google LLC (“Google”). GDPR) Google Analytics, a web analysis service of Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
You can reach us using the following contact details:
GÜTTLER Ges.mbH
Anton-Freunschlag-Gasse 27
1230 Wien
Phone: +43/1/80 20 800-0
Mail: office@guettler-gesmbh.at